Terms & Conditions

CANCELLATION POLICY 

Guests will have the opportunity to choice between the standard rate* and the not refundable rate*.

STANDARD RATE *: this our standard policy where holidaymakers who cancel at least 15 days before check-in will get back the amount that they’ve paid ( excluded service fee of 3%) . Starting from 14 days to check in there is not refund in case of cancellation.

At the time of booking, the total amount will be charged as a confirmation of the reservation.

No shows, late arrivals or early departures are equivalent to 100% penalty. 

A percentage of 3% of the total amount will be ALWAYS deducted from the refund in case of cancellation to cover management costs. Refunds will be only by bank transfer.

NOT REFUNDABLE RATE * : this option gives the possibility book with a reduced price compared with the standard one.

The payment will be done in 1 solution upon completed the reservation and there is not refund.

MODIFICATION OF THE RESERVATION

CHANGES TO THE RESERVATION (DATES AND ACCOMMODATION) MAY INCURRECT A COST OF 30% OF THE TOTAL RESERVATION. OFFERS AND PROMOTIONS CREATED AFTER THE RESERVATION DATE CANNOT BE APPLIED.

CHECK IN & CHECK OUT

Check-in guaranteed not before than 16.00h and until 18.00h.*

Check-out by 9:00 am.

As required by Italian national laws, guests are recognized in person upon check-in. For this reason, check-ins will not be accepted at times when the staff cannot carry out this recognition.

*Check in time starts not before than 16.00 h . It is to guarantee the best preparation and cleaning of your holiday house.

After 20.00h , check in will be delayed to the morning after between 9.00 and 10.00 am.

SECURITY DEPOSIT

Security deposit request upon arrival in cash 300 euros. At check out it will be totally refunded in case of no damages

INCLUDED IN PRICE:

Towels and linen. It will be provided a change of towels and linen once a week.

Water, gas, electricity.

Wi-fi connection- only on some outdoor areas ( garden and pool area)

Station at the pool with sun umbrella,deckchairs,sunbeds.

OPTIONAL COSTS NOT INCLUDED IN PRICE:

Heating ( on a pay per use basis) : 1.90 euros per hour – There is a thermostat with hour counter inside the apartment to allow the guests using it when they prefer. Period by law for heating use: 1 st November – 15 April . TO PAY LOCALLY AT THE END OF THE STAY.

Extral change of towels and linen: 16 euros per person  – TO PAY LOCALLY

Mid- cleaning : 50 euros – TO PAY LOCALLY

Washing machine: 5 euros / wash – TO PAY LOCALLY

Pool towels : 5 euros / each .Pool towels are not included in the towel set,so must be booked before the arrival date. If pool towels are not booked  in advance we cannot guarantee to provide them. 

Baby cot included sheets and towels set : 40 euros per stay and without linen 30 euros per stay. if not booked at the time of reservation we don’t garantee the availablity.

Air Conditioning: air conditioning is inlcuded in the rental cost from 1st June to 15 September. In other period of the year it will be upon request with an extra cost of 40 Euros per day, to pay on place. 

Use of particular electrical equipment: appliances such as heaters, stoves, cookers, portable refrigerators and freezers must be declared at the time of check in, as their use is not included in the normal energy costs included in the booking. Their presence involves an additional cost of 30 Euros per night / 210 Euros per week to be paid locally. Charging of electric cars is prohibited and is redirected to the appropriate charging stations (nearest 1 km from Monti 1824).


MANDATORY EXTRA COSTS:

Stay tax will be requested upon arrival and it mandatory for all guests over 11 years old. Cost 1 Euro per person per night

PLEASE NOTE!

Air conditioning is only in the 2 bedrooms with 2 separate machine ( only cool ). Use of the air conditioning as by law is allowed from 1st June until 15th September.

Change of towels and bed-linen is once a week and cleaning of the property is upon departure. 

The rental cost does not include cleaning during guests stay (example: if you stay two weeks, you will find the property spotless upon your arrival, but will not clean a second time at the end of first week). Of course, if necessary, it will perform the second cleaning for an extra charge of € 50.00 and in that second case we will change personally the bedding.

Use of swimming pool is included and it is open from 1st April to 30th October and from 8.00 to 19.30 .

The wi-fi connection covers only the outdoor areas of the garden and swimming pool.

GENERAL CONDITIONS

The cancellation of a reservation is an inconvenience for everyone. It is a pity that the accommodations remain empty after we were forced to refuse other bookings, so we kindly ask to contact us immediately by phone, mail or fax. About cancellations are applied the general international norms, even for late arrivals or early departures.

• The number of people declared before the arrival date will be considered as definitive. Additional persons not previously declared will be rejected. 

• No pets sorry. Pets won’t be admitted for any reason 

IT IS FORBIDDEN TO INTRODUCE INSIDE THE PROPERTY  MONTI 1824 PEOPLE WHO ARE NOT ACCOMMODATED AT OUR FARMHOUSE. IT IS ALSO FORBIDDEN TO INTRODUCE TO USE OF THE SWIMMING POOL AND OTHER EQUIPMENT BY PEOPLE WHO ARE NOT REGULAR GUESTS OF THE FARMHOUSE Monti 1824.